Privacy Policy

Luxury Travel TrustinUs SJ
Last updated: May 2026

1. Who We Are

Luxury Travel TrustinUs SJ is a luxury travel agency based in the United Kingdom. We are the data controller responsible for your personal data. If you have any questions about this policy, please contact us.

2. What Data We Collect

We may collect and process the following personal data:

• Identity data: name, date of birth, passport details
• Contact data: email address, phone number, postal address
• Booking data: travel preferences, booking history, special requirements
• Payment data: billing address and payment card details (processed securely via our payment provider)
• Technical data: IP address, browser type, cookies and usage data
• Marketing data: your preferences for receiving marketing from us

3. How We Collect Your Data

We collect data when you:

• Make a booking or enquiry with us
• Create an account on our website
• Subscribe to our newsletter or VIP list
• Contact us by email, phone or via our website
• Browse our website (via cookies)

4. How We Use Your Data

We use your personal data to:

• Process and manage your travel bookings
• Communicate with you about your booking
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

5. Legal Basis for Processing

We process your data on the following legal bases:

• Contract: to fulfil your booking
• Legal obligation: to comply with UK law
• Legitimate interests: to improve our services and prevent fraud
• Consent: for marketing communications

6. Sharing Your Data

We may share your data with:

• Travel suppliers (hotels, airlines, cruise lines) to fulfil your booking
• Payment processors for secure transactions
• Marketing platforms (e.g. Klaviyo) for email communications
• Legal and regulatory authorities where required by law

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are typically retained for 7 years for legal and financial compliance.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the ICO at ico.org.uk

9. Cookies

We use cookies on our website. Please see our Cookie Policy for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

To exercise your rights or for any privacy-related queries, please contact us.